Refund policy

REFUND/RETURNS

1. There are no refunds once the 24 hour window after making payment has passed. If you are not satisfied with your purchase, please email: contact@camelleprive.com and we will work with you to rectify any issue you may have.
   

2. ALL PRODUCTS FINAL SALE. Due to hygiene and quality-control standards, we do not issue refunds, accept returns, or exchanges under any circumstances, including but not limited to:

   • Change of mind
   • Dissatisfaction with texture, length, color, or style
   • Shipping delays
   • Failure to read product descriptions or policies

   By completing your purchase, you explicitly authorize payment, acknowledge that all sales are final, and agree that no chargebacks or payment disputes will be filed for reasons covered under this policy. Unauthorized chargebacks or disputes for delivered and/or processed orders may result in:

   • Submission of evidence including tracking confirmation, delivery verification, policy acceptance, and transaction records
   • Permanent restriction from future purchases.

3. Camelle Privé does not issue refunds for packages that are lost, stolen, or damaged during transit. Please double-check your delivery information before placing your order and inspect packages upon delivery.